Chi, The Spa

Jakarta



At a glance

Type
Known for
holistic treatments rooted in Asian traditional methods
Local tip
Advance booking is particularly useful for late-evening appointments, since the final reservation is taken at 10pm.

Chi, The Spa is the dedicated wellness facility at Shangri-La Jakarta, offering a calm setting for treatments focused on relaxation and personal care. Its approach draws on traditional methods from across Asia, with holistic therapies intended to support both physical ease and a sense of renewal.

The treatment menu covers several forms of spa care. Massage options include the spa’s signature treatments and traditional massage experiences, while body services include scrubs and wraps. Facial treatments form another part of the offering, alongside nail services and broader wellness treatments. The range allows appointments to be shaped around massage, skincare, body care or a combination of services.

Treatment rooms provide a private setting for appointments, with robes and slippers supplied for spa visits. Disposable underwear is available for massage, scrub and wrap treatments, while a gown is provided for facial appointments. Privacy is treated as part of the experience, with changing time offered in private and the body covered apart from the area receiving treatment.

The spa suits hotel guests, Jakarta residents and visitors seeking a structured wellness appointment rather than a casual beauty stop. A health consultation takes place before treatment, giving the therapist an opportunity to understand relevant health concerns and adapt the session appropriately. Pregnancy and other medical considerations should be raised before treatment begins.

Chi, The Spa operates from late morning into the evening, making it suitable for daytime appointments as well as post-work or late-night treatments. Advance reservations are recommended, particularly when a specific treatment or time is important. Guests under 16 are not admitted, helping preserve the quiet atmosphere for spa appointments. The setting is best suited to adults looking for traditional Asian-inspired therapies, facial care, body treatments, nails or a dedicated period of wellness within a hotel environment.

Reviews

Frequently Asked Questions

Reservations can be made by contacting Chi, The Spa by phone or email, or by using the spa’s appointment request service. Advance booking is recommended.
The spa is located at Shangri-La Jakarta in Kota BNI, on Jl. Jenderal Sudirman in Karet Tengsin, Kecamatan Tanah Abang, Central Jakarta.
Chi, The Spa is open from 11am until 11pm, with the final reservation accepted at 10pm.
The spa does not admit children under 16. The facilities are intended for adult spa guests and treatment appointments.
A health consultation takes place on arrival. A guest should mention pregnancy or any relevant health issue to the therapist before treatment.
A cancellation or rescheduling request should be made at least two hours before the appointment. A no-show or cancellation within two hours incurs a 50 percent cancellation fee.
Group arrangements should be discussed with the spa in advance, since treatment facilities and appointment times need to be reserved.
Chi, The Spa is a treatment and wellness facility rather than a dining venue, so dietary options do not form part of its spa services.
Chi, The Spa is arranged around private treatment facilities and does not offer outdoor seating as part of the treatment experience.

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